General conditions of use of the site

Access and use of the agenz site accessible at the address www.agenz.ma and the mobile applications and services offered there are subject to compliance with these general conditions. The applicable additional contractual conditions are freely consultable before any subscription or use of the Services. These conditions are in force as of 10/27/2020.

1. Edition and hosting of the Site
1.1. Edition of the Site

The Site is published by the company agenz SARL, with share capital of 50,000 MAD, registered in the CASABLANCA Trade and Companies Register under number 470711, whose head office is located at 46 Boulevard Zerktouni, Casablanca (hereinafter referred to as “agenz”). Publication Director: BELKEZIZ MALIK as President Editorial Manager: BELKEZIZ MALIK Telephone: 05 20 69 00 69 Email: contact@agenz.ma

1.2. Site Hosting

The Site is hosted by the company Arcanes Technologies (Herbejahiz) Casablanca Technopark RDC - Bureau 143bis Casablanca 20153 MOROCCO

2. Definitions

In the context of this document, words beginning with a capital letter have the following definitions: “Announcement”: Real estate advertisement for sale or rental added to the Site by partner real estate professionals. “Properties sold”: Information on the real estate sold by the Real Estate Professional as an intermediary. A property is considered to be sold from the moment the compromise or promise of sale has been signed and the withdrawal period has expired. “Partner”: Any real estate professional who is a partner of the site. “Real estate professional”: Real estate agent, real estate agent or any professional user of the Services and approved by agenz. “Partner real estate professional”: Real estate agent, real estate agent or any professional user of the Services free of charge or for a fee, contractually linked with agenz. “Services”: All services offered by agenz. “Site”: agenz website accessible at the address https://www.agenz.ma or from mobile applications published by agenz. “User”: Any person browsing the Site or the mobile Applications published by agenz. “Showcase”: Location published on the Site which succinctly presents the agency or establishment of the Real Estate Professional.

3. Site Content

3.1 Site Content and Services in General

The purpose of the Site is to present the services and advantages offered by agenz and its respective partners in the context of agenz's service offerings, as described on the Site's pages. The Site is a platform that offers several real estate information and property sales assistance services to individual Users. The Site allows Users to estimate their primary residence online, explore a price map, or view real estate purchase or rental listings. It also facilitates the connection of Users with real estate Professionals by listing partner real estate Professionals. Additionally, the "Pro Space" section of the site presents tools and advisory features, decision-making assistance, and property management services offered to real estate professionals. These features and tools, reserved for professionals, are accessible through a dedicated professional area or via APIs. They have been fully developed by agenz and are the exclusive property of the company. The services offered on the Site are subject to constant evolution. agenz reserves the right to add, delete, or modify all or part of the Site's spaces that it publishes or the services it offers, without prejudice to any previously agreed-upon conditions and without prior notice. agenz strives to verify and validate the information and data it provides for consultation on the Site. However, agenz assumes no obligation regarding the accuracy of the information and data or the uses made of such information and data. Therefore, agenz does not provide any express or implied warranty regarding the content of the Site or the results of the estimates. In particular, the information provided about the services is for indicative purposes only and should not be considered as contractual or firm offers of products or services, as such offers are subject to the acceptance of additional contractual conditions. The User is informed and acknowledges that the Site's activity is limited to facilitating access to real estate information, real estate procedures and projects, as well as connecting Users who request it with real estate Professionals. The Site's responsibility cannot be engaged in any way in relation to the relationships, agreements, and discussions that may occur between Users and real estate Professionals and any other partners.

3.2 Listing of Real Estate Agencies on the Site

agenz engages in listing activities by allowing Users to access a sample of real estate Professionals. The listing allows Users to access a sample of real estate Professionals based on criteria chosen by the User, such as the dynamism of the Partners. It also allows Users looking for a property to access a sample of similar properties that real estate Professionals have sold and chosen to publish near the entered address. The real estate Professionals listed on the Site are partners of agenz. They have subscribed to a paid visibility offer that allows them to create a Showcase on the platform. In order to obtain more features and/or increase the displayed information, real estate Professionals may choose suitable services for a fee. agenz does not hold any equity participation in the real estate Professionals whose Showcase and services are compared on the Site, and none of these Partners holds an equity stake in agenz. By subscribing to the various services offered by agenz, real estate Professionals agree to comply with the General Sales Conditions (GSC) and/or the General Professional Use Conditions (GPUC). Professionals who do not comply with the applicable rules may be delisted by agenz. They will no longer appear in the various listings. Delisting may be temporary and last only during the period of non-compliance with the established provisions.

3.3 Notification and Removal of Illegal Content

agenz informs you of the possibility to file a complaint regarding elements or content on the Site. Therefore, if you believe that elements or content on the Site are illegal and/or infringe on your intellectual or industrial property rights, you must send a notification to agenz addressed to: agenz, Legal Department, 46 Boulevard Zerktouni, Casablanca, or by email to contact@agenz.ma, containing all the relevant evidence of ownership of the rights if applicable. Then, after verification and if the request is justified, agenz will make reasonable efforts to promptly remove the illegal content. It is specified that agenz acts as an intermediary in providing its services to the User. In this capacity, agenz cannot be held criminally liable for information stored on the Site without having actual knowledge of illegal activity or information, or if, upon gaining knowledge of such facts, the disputed information is promptly removed or access to it is made impossible.

3.4 Disclaimer

agenz aims to provide individuals with various useful information and various partners for the sale or acquisition of their real estate property, without exhaustiveness. However, due to the lack of precise knowledge about the specific real estate project and the inability to know all of our partners, it is the responsibility of the individual to perform any necessary or appropriate verifications before contacting any of the real estate Professionals listed on our Site. agenz cannot guarantee the accuracy of the information published on the virtual Showcase of real estate Professionals. Therefore, any connection with a real estate Professional, a real estate developer, or any third party through our Site is done at your own risk without any guarantee from us regarding the satisfaction of the services offered.

4. Access and Security

Subscribing to, accessing, or using certain Services of the Site, including member areas, may require the opening of a User account, involving the provision of an identifier and the selection of a password, in accordance with the recommendations of the CNDP on this matter. The password is personal and confidential, and the User is solely responsible for it. The User agrees not to disclose it to third parties and to take all necessary precautions to prevent third parties from accessing it. The User agrees to promptly notify agenz in case of loss or theft of their password. In the absence of such notification, and unless proven otherwise, any connection or transmission of orders or data made using the password will be deemed to come from the User and be under their exclusive responsibility. The User can request the cancellation of their account at any time by sending an email to contact@agenz.ma. This article is subject to any provisions of additional contractual conditions, particularly those applicable to minor Users.

5. Intellectual property – Parasitism – prohibition of use of data – Protection of the Site and databases

Please note: all data and information present or accessible free of charge on the Site are intended for individuals, natural persons, directly connected to the Site for their strictly personal use. Any other use is prohibited and, in particular, any use of a professional or commercial nature and any use beyond the needs of an average User are prohibited. Consequently, the User declares not to be a professional and not to obtain or use the data and information present or accessible on the Site for professional, commercial use or in general in order to benefit from it. agenz is and will be particularly vigilant, and will take all appropriate actions against any recovery carried out in violation of intellectual property rights and/or the law and/or the general conditions of the Site. If you wish to use in another context, and/or distribute data, information and/or services from the Site, please contact us. Telephone: 05 20 69 00 69 E-mail: contact@agenz.ma The names, images, logos or any other distinctive signs presented on the Site identifying agenz and/or its partners or third parties or their products and services are protected content under trademark law, design law and/or copyright. The general structure, editorial content, images, sounds, videos or multimedia, software and databases used and all other content presented on the Site are protected under copyright, neighboring rights and/or copyright. sui generis right of the database producer, and generally, by the law of civil liability. agenz is the sole owner of the aforementioned intellectual property rights over all content presented on the Site. Any use of information, data and elements of the Site, for any reason whatsoever other than simple direct consultation on the Site by the User, is strictly prohibited, without prior written authorization from agenz. Under no circumstances can possible access to information on the Site and certain data allow the User to consider that he or she can extract, in a substantial manner or not, and/or use outside of consulting the Site, any data from the Site or any element of the Site. It is reminded as necessary that such extractions and/or uses are strictly prohibited. Any reproduction and/or representation, total or partial, of the distinctive signs or content presented on the Site, including information and/or data, without the prior written authorization of agenz, its partners or third parties, is prohibited and constitutes in particular of counterfeiting and may therefore give rise to the civil and criminal liability of its author.

6. Privacy Policy

Protection of personal data

As a preliminary point, it is reminded here that the windows of Real Estate Professionals, the presentation of their teams where applicable, their advertisements and Properties sold are published under their own responsibility. In application of Law No. 09-08 relating to the protection of individuals with regard to the processing of personal data and the Internal Regulations of the CNDP, agenz informs the User of its commitment to respect confidentiality, the integrity and security of the data that the User will be required to communicate to it through the Site. Any personal data that identifies you directly (notably your name, first name, postal, electronic, telephone contact details) or indirectly (notably your computer traces left by your browsing on the Site) is considered confidential data and is treated as such.

6.1. Processing of data relating to the Services

6.1.1 Treatment

Subscribing to, accessing and/or using certain Services involves processing personal data, which you accept. The person responsible for processing Users’ personal data is referred to in article 1.1. of these General Conditions of Use. agenz SARL, data controller whose headquarters is located at 46 Boulevard Zerktouni, Casablanca and referred to in art 1.1 hereof, is aware of the trust you place in it by entrusting it with your personal information for the use of its Services. agenz SARL attaches the greatest importance to confidentiality and security. As such, agenz SARL undertakes to respect this confidentiality policy which you accept when you use its Services.

6.1.2 Nature and purpose of personal data

By using our portal or our Services, the User is required to communicate information or data to agenz, some of which is likely to identify them directly or indirectly. The data collected comes from the voluntary provision of their information by Users wishing to access or use a Service requiring such processing, from computer traces left by browsing the Site or from transmission by one of the partners to the other partner of the data thus collected. This data may be used for the purposes of managing operations carried out on the Site and the commercial actions of agenz and/or its partners. This data is also used: • For the creation and management of User accounts; • For the provision of agenz services, in particular relating to information on real estate prices and the valuation of real estate, in particular for the valuation of properties; • For monitoring the relationship with Users; • To transmit requests for information sent by the User to real estate professionals present on the Site; • To enable the User to be put in contact with a real estate Professional present on the Site, in particular via a call service, and to best respond to the User's real estate project. The User's personal data collected by agenz may be: • Their first and last name • Their email address • Their telephone number • Their postal address • Their Internet Protocol (IP) address • Their identifier • A copy of the exchanges between agenz and the User • Information relating to his navigation, his real estate projects, his estimates and his activity. Monitoring tools on the Site and Applications agenz uses the following tools: • Google analytics: (1600 Amphitheater Parkway, Mountain View, CA 94043, USA) monitoring and quantitative and qualitative analysis of traffic; If you contact us by telephone, the conversations may be recorded.

Targeted advertising, emails and SMS
agenz may use the data you provide for commercial prospecting purposes (for example to send you our newsletters, send you invitations to our events or any other communication likely to be of interest to you and display targeted advertisements on social networks or sites). third party). agenz can contact you by email, SMS and/or telephone to offer to refine the online estimate by an evaluation of your property by partner real estate professionals. agenz can contact you to follow up on your possible connection with a real estate professional.

6.1.3 Data retention period

Personal data is deleted or archived five years after your last use of our portal or our services. This data may also be kept for a period of 10 years thereafter in the archive database, under restricted access, in order to comply with the legal and regulatory obligations of agenz.

6.1.4 Data recipients

agenz may also share information about you, in particular personal data, with real estate professionals who are partners of agenz within the framework provided for by this policy but also with all entities of the Group. agenz only shares your data with the third parties mentioned in this article in the following cases: • When we use a service provider as part of the execution of any contract concluded between you and us or in order to provide or improve our services ; • As part of supporting the sale of your property, agenz is required, in order to provide the requested services, to be transmitted to the real estate professionals that you have chosen as well as to those involved in your sale (notary, diagnosticians, etc.) a certain number of your personal data, such as your first and last name, place and date of birth, photograph of your property, mobile phone number or email address, estimates; • When you have expressly accepted it, to agenz's commercial partners, to receive promotional offers from them; • When agenz has a legal obligation to do so or if agenz believes in good faith that it is necessary to respond to any claim against it, comply with any legal request, or in order to secure rights, property and safety of agenz, its members and more generally any third party. Content created by the User on the Site (such as comments, reviews and ratings) may be communicated to the Real Estate Professional concerned. In accordance with the lawapplicable, and with your consent where required, agenz may aggregate data that concerns you and that agenz receives or sends to its business partners, including all or part of your personal data and information collected through of cookies. This aggregated information will only be used for the purposes described above.

6.2 User Rights

You benefit from: • a right of access: right to receive a copy of your personal data in our possession; • a right to erasure or right to be forgotten: right to erasure of your personal data in the possession of agenz (except when the law requires it to retain this data or when agenz has a legitimate reason to do so) • a right to rectification: right to modify personal data in the possession of agenz which concerns you which are erroneous or obsolete • a right of opposition: you can object at any time to reasons relating to your particular situation, to the processing of your personal data for direct marketing purposes unless there are legitimate and compelling reasons for the processing which override the interests and rights and freedoms of the person concerned, or for the establishment, the exercise or defense of legal rights; • a right to limitation: you have the right to limit the processing carried out on your personal data in the following cases: o if you exercise your right of rectification, limitation of processing may be required for the period allowing please check its accuracy; o if you exercise your right of opposition, during the verification period to determine whether the legitimate reasons that agenz is pursuing prevail over yours; o in the event of unlawful processing of your personal data, you can demand a limitation of their use rather than erasure; o for personal data for processing purposes that must be erased, but which are still necessary for the establishment, exercise or defense of legal claims. • a right to portability: you have the right to receive the personal data that you have provided to agenz or which have been generated by your activity or which have been observed. These must be communicated in a structured, commonly used and machine-readable format. This right also includes the right to transmit this data to another data controller. Finally, you have the right to define directives relating to the fate of your personal data after your death. The User can exercise these rights by contacting agenz at this address contact@agenz.ma, attaching proof of identity and mentioning their first name, last name and email address. In the event of a dispute between agenz and the User concerning the processing of data, the User may send his complaint to agenz. To this end, the User may contact the company's Data Protection Officer; you can write to him by email at contact@agenz.ma. If no solution satisfactory for the User is found by the company or if the dispute persists, the User will have the possibility of submitting a complaint to the CNDP. Contact For any questions relating to this confidentiality policy or for any request relating to your personal data, you can contact us by: • sending an email to our data protection officer at contact@agenz.ma • or by sending us a letter to the following address: agenz, Data Protection Officer, 46 Boulevard Zertkouni, Casablanca, Morocco.

6.3 Technical data processing - Cookies

agenz and/or its partners also automatically record certain technical data. When consulting the Site, the technical data that may be recorded for access to or use of the Site are the Internet Protocol (IP) address of the User and information relating to the configuration ( type of machine, browser, etc.) and navigation (date, time, pages consulted, occurrence of errors, etc.) of the User. This latest information may be stored, via your navigation software, in short text files (cookies), subject to your choices, in a dedicated space on the disk. agenz and/or its partners process this technical data in a manner completely anonymous, not linking them to any information allowing the User to be identified and, not transmitting them to third parties. Each cookie is assigned an anonymous identifier. The cookie file allows its issuer to identify the terminal in which it is recorded during the validity or recording period of the cookie concerned. Cookies, depending on their category, are used for the following purposes: A first category of cookies are those strictly necessary for the use of the Site. They are essential to navigate the Site while taking advantage of all its features (support for the Internet user's operating system, display, etc.). They make it possible to adapt certain functionalities and the presentation of the Site to your browser and your hardware. These are essentially technical cookies that do not identify you as an individual. Another category of cookies concerns those which allow performance to be measured. These cookies make it possible to establish statistics and volumes of attendance and use of the various services of the Site. Their purpose is to enable agenz to improve the comfort of Users. These cookies do not identify you as an individual. These first two categories of cookies are only used for the purposes of establishing usage statistics, preventing errors, preventing attacks and counterfeiting of the Site or improving conditions of access or use of the Site. A third category of cookies concerns functionality. They will help simplify your navigation. In fact, they allow you to record some of your choices (language, User name, country, information relating to a previously entered form, etc.). Certain audience measurement cookies allow agenz to measure visits to certain spaces dedicated to its partners and to analyze these visits, namely: • Google Analytics: (Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043 , USA) in order to analyze traffic and actions carried out on the Site; • Facebook: (Facebook Ireland Limited 4 Grand Canal Square, Grand Canal Harbor Dublin 2, Ireland) in order to analyze traffic and actions carried out on the Site; • LinkedIn: (LinkedIn Ireland Unlimited Company Gardner House, Wilton Plaza, Dublin 2, Ireland) in order to analyze traffic and actions carried out on the Site; • Realytics: (Realytics, 73 rue d'Anjou, 75008 Paris), the Realytics analytical cookie is an audience measurement and statistics cookie, therefore exempt from consent, according to the CNIL, used to measure the performance of TV campaigns advertisers on digital. In addition to measurement, Realytics offers optimization or advanced audience measurement solutions which may require obtaining free, explicit and unequivocal consent from the User. Realytics then becomes a data provider for the advertiser's partners, who must ensure the compliance of the operating partner. In both cases, the Realytics cookie undertakes to respect the data collected and not to collect any personal or sensitive data and can be deactivated from the Realytics opt-out page. • Shieldsquare: (Shieldsquare, Shree Arcade, #1391/16/1, 3rd Floor, 19th Main Road, HSR Layout, Sector 4, Bangalore 560102, Karnataka, INDIA) firewall tool. Another category of cookies allows the identification of Users through CARTEGIE’s “Lead The Way” solution. If you wish to exercise your right to object to your identification by the company CARTEGIE, you can send it a letter to the following address: 3 rue Christian Franceries, Parc Chavailles 2, BP 80011, 33522 BRUGES Cedex. A final category of cookies comes from social networks: these cookies, from third parties, allow the User to share the content of the Site with other people. This is the case, for example, of the “Share” or “Like” application buttons, coming from social networks such as “Facebook, Twitter, LinkedIn”). We draw your attention to the identificationWhat does such a button allow? Indeed, the social network which provides this type of application button is likely to identify you using this button, even if you did not click on it during your consultation of the Site. Indeed, certain cookies allow the social network concerned to follow your navigation on the Site, as long as your account with this social network is activated on your terminal during your navigation on the Site. agenz has no control over the process used by social networks to collect information relating to your browsing on the Site. We therefore advise you to disconnect from these social networks before browsing the Site or its Applications, if you do not want publications by social networks of your actions resulting from these buttons. agenz also invites you to consult the personal data protection policies of these social networks. These should allow you to exercise certain confidentiality choices with these social networks, in particular by configuring your usage accounts for each of these networks. Finally, a last category of cookies concerns advertising. These are targeted advertising cookies. These cookies make it possible to offer the User targeted advertising content based on their interests. These cookies are placed by agenz's partners. agenz does not manage its partners' cookies and has no control over these cookies. Please note: agenz may offer you advertisements or links to third-party sites on the Site that could collect your personal data when you click on the links in question. These General Conditions of Use do not concern the visit to third party websites; agenz cannot be held responsible for their policy regarding personal data or their use. Without prejudice to the foregoing, agenz and/or its partners may however be required to use this information in cooperation with the User's Internet access provider to identify the User for the purposes of executing all or part of these conditions. general conditions or additional contractual conditions or at the request of the competent administrative or judicial authorities. How to exercise your rights? We inform you that you can configure cookies at any time by clicking here or configure your browser to modify your cookie choices. Configuring the internet browser is an effective and free way to determine, in advance, the management of cookies. You can therefore decide: • to accept the recording of all cookies integrated into the pages and content you consult. Note that on the one hand, these cookies will only be readable by their issuers. On the other hand, this process is not definitive, and you will always be able, subsequently, to delete these cookies; • to refuse the recording of cookies on your terminal. In this case, your visit to the Site will no longer be counted in the traffic measurement tools but you will no longer be able to benefit from the same browsing comfort, as certain features require the use of cookies. Consequently, agenz declines all responsibility for any inconvenience linked to possible malfunctions of our services resulting from the impossibility of consulting the necessary cookies; • to be asked by your browser to give your consent or refusal before installing a new cookie on your terminal. The validity period for consent to deposit cookies is 13 months. At the end of this period, the User's consent is collected again. The cookie management settings depend on your browser (more information, at https://www.youronlinechoices.com/fr/controler-ses-cookies/ and https://www.allaboutcookies.org/fr/ ). For information purposes, you oppose the recording of cookies by configuring your browser as follows: • For Internet Explorer: 1. Go to Tools - Internet Options. 2. Click on the privacy tab. 3. Click the advanced button, check the box “Ignore automatic cookie management”. Learn more: https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies • For Firefox: 1. At the top of the Firefox window, click the Firefox button (Tools menu in Windows XP), then select Options. 2. Select the Privacy panel. 3. Set Retention Rules: to use custom settings for history. 4. Uncheck Accept cookies. Find out more: https://support.mozilla.org/fr/kb/activer-desactiver-cookies?redirectlocale=fr&redirectslug=Activer+et+d%C3%A9sactiver+les+cookies • For Chrome: 1. Click on the icon representing an adjustable wrench which ist located in the browser toolbar. 2. Select Settings. 3. Click Show advanced settings. 4. In the "Privacy" section, click the Content Settings button. 5. In the "cookies" section, you can block cookies and data from third-party sites Find out more: https://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647 • For Safari: 1. Go to Settings - Preferences 2. Click on the Privacy tab 3. In the "Block cookies" area, check the "always" box Learn more: https://support.apple.com/kb/ HT1677?viewlocale=fr_FR • For Opéra: 1. Go to Settings - Preferences 2. Click on the advanced tab 3. In the "cookies" area, check the box "Never accept cookies" Find out more: https:/ /help.opera.com/Windows/10.20/en/cookies.html

6.4 Service fees for the agenz Platform

As remuneration for its intermediation services, the service fees listed in the table below will be due to the Platform in the event of conclusion of a purchase or rental transaction of a property under mandate with AGENZ. the assets under mandate are presented on the platform with the TAG “Exclu AGENZ” on the platform
Apartments & Villas:

• Sale : 2.5% excluding tax of the sale price of the Real Estate, payable by the Seller
• Purchase : 2.5% excluding tax of the sale price of the Real Estate, payable by the Buyer
• Rental : 1 month's rent payable by the Lessor
• Rental : 1 month’s rent payable by the Tenant

6.5. Map of Goods sold: Processing of data from the tax administration relating to Goods sold

The processing of data relating to the card of the Goods sold involves the processing of personal data. The person responsible for processing Users’ personal data is referred to in article 1.1. of these General Conditions of Use. Individual information of people The data relating to transfers comes from information that the tax administration makes available free of charge to the public under Law 31-13 relating to free public access to information These data relate to sales, auctions , expropriations and exchanges of real estate published in the real estate file over the last five years, resulting from computerized processing relating to land registration and literal cadastre documentation. For each transfer, the information made available is as follows: 1. Date and nature of the transfer; 2. Price; 3. Address: street number, repetition index, type, code and name of the road, postal code and name of the municipality; 4. Cadastral references: code of the municipality and department, prefix and code of the cadastral section, plan number of the location of the property, the volume number as well as, if the property subject to the transfer is part of a co-ownership, the number of lots and the lot number within the limit of five lots per transfer; 5. Description of the property once it has been declared to the administration: surface area provided in the code type of premises, type of premises, number of main rooms, surface area of the land, and, for undeveloped land. This information may concern both sellers (or transferors) and buyers (or transferees). agenz only distributes data relating to sales (referred to in this article as “Goods sold”). Legal basis and purpose This processing is justified by a legitimate interest in developing transparency in land and real estate markets by providing a service facilitating access to knowledge of real estate prices by any interested person. Data retention period Personal data is not collected or is automatically deleted. The data may be kept for an additional period of 10 years thereafter in the archive database, under restricted access, for the purpose of statistics and research on prices. Recipients of the data This data is distributed to the public through our Site, including our Applications. However, measures are taken to ensure that the persons concerned are not re-identified or indexed on external online search engines. We may share this personal data with other parties, such as real estate agencies, real estate agents, clients, affiliated sites or applications and service providers with whom we have contracted. We require all these third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third party service providers to use your personal data for their own purposes and we only allow them to process your personal data for specific purposes and in accordance with our instructions. Rights of data subjects Any person affected by the change published on the Site benefits from: • a right of access: right to receive a copy of their personal data in our possession; • a right to erasure or right to be forgotten: right to erasure of personal data in the possession of agenz (except when the law requires it to retain this data or when agenz has a legitimate reason to do so) • a right to rectification: right to modify personal data in the possession of agenz which concerns it which are erroneous or obsolete • a right of opposition: you can object at any time for reasons relating to your particular situation, to the processing of your personal data for direct marketing purposes unless there are legitimate and compelling reasons for the processing which override the interests and rights and freedoms of the person concerned, or for the establishment, exercise or defense of legal rights; • a right to limitation: right to limit the processing carried out on personal data in the following cases: o in the event of exercising the right of rectification, limitation of processing may be required for the period allowing agenz to verify its accuracy; o in the event of exercising the right of opposition, during the verification period to determine whether the legitimate reasons pursued by agenz prevail over those of the person concerned; o in the event of unlawful processing of their personal data, the data subject may request a limitation of their use plrather than an erasure; o for personal data for processing purposes that must be erased, but which are still necessary for the establishment, exercise or defense of legal claims. Exercise of rights by data subjects The right to object to the publication of data on a property as well as the right to erasure of data on a property is carried out in the secure space provided for this purpose accessible by the button “ Report a problem” under the description of the property sold and allowing you to download proof of identity and any document legally linking the person concerned with the property concerned (deed of sale, award judgment, etc.) to exercise your rights. In the event that the User exercises his right of opposition, he may request the deletion of all data concerning him from the agenz database by return email confirming that the right of opposition has been taken into account. The exercise of other rights is carried out by contacting agenz at this address: contact@agenz.ma. To this end, you may be asked to produce proof of identity and any document legally linking the person concerned with the property concerned (deed of sale, award judgment, etc.). Where applicable, the person concerned will take care to hide any superfluous information on the documents transmitted: only the surname, first name, address of the property as well as the legal nature and date of the act must appear. In the event of a dispute between agenz and the data subject concerning the processing of data, the User may send his complaint to agenz in accordance with art. 6.3 hereof.

7. Hyperlinks

The Site may contain hypertext links to content from third parties or to websites operated by third parties. agenz is not responsible for the quality or accuracy of such content or websites, nor can agenz be considered to endorse, publish or authorize such websites or content. Consequently, the operators of these sites are solely responsible for compliance with applicable laws and regulations, in particular for the products and services that they offer for sale on their site, and more particularly in matters of consumer protection, distance selling, regulations. prices, protection of personal data, etc. agenz declines all responsibility for damage that may result from the use of these sites. The creation of hypertext links to this Site cannot be done without the express prior authorization of agenz.

8. Responsibilities

agenz makes its best efforts to ensure the proper functioning of the Site and the Services appearing therein, according to the limits of liability of these General Conditions.

8.1. Responsibility of partners

The Services presented by the Partners are under their sole responsibility. As a result of which agenz is released from any liability due to the content published and/or the services offered by partners through this Site.

8.2. Limitations of Liability

Given in particular the technical hazards linked to the decentralized operation of the Internet network, agenz provides no guarantee of continuity of service or absence of errors on the Site. in this regard, agenz reserves the right to suspend access to the Site in whole or in part to carry out any correction, update or maintenance operation without notice. agenz cannot under any circumstances be held responsible for any damage and/or loss that may result for the User. agenz cannot, in any event, be held liable for indirect damage and in particular any commercial, moral and financial damage, including any loss of profits having as cause, origin, or basis, the use of the Site.

9. Applicable law

The Site and these General Conditions are subject to Moroccan law.

10. Legal information

Agenz® is a trademark registered and operated by the company agenz SARL Head office: 46 Boulevard Zerktouni, Casablanca SAS with capital of 50,000 MAD – RC: 470711 Contact: contact @agenz.ma

Terms of Sales

1. OBJECT

These general conditions govern the conditions of use of the professional account called PRO ACCOUNT, as well as the ESSENTIAL and PREMIUM subscriptions on the platform www.agenz.ma The content of the services offered to the Partner Agency is defined in the specific conditions below. above.

2. PRO ACCOUNT

The partner real estate agency must first create a free PRO ACCOUNT allowing the creation of a showcase on the site. Agenz may update, according to the current commercial offer, the services offered and accessible free of charge by the PRO ACCOUNT. Agenz reserves the right, at its sole discretion, to suspend a PRO ACCOUNT that does not comply with the Conditions of Use, and/or to delete a showcase from the site. Any partner agency holding a PRO ACCOUNT can subscribe to an ESSENTIAL or PREMIUM subscription at any time, the services will be updated upon subscription (see Article 4).

3.PRICE OF ESSENTIAL AND PREMIUM SUBSCRIPTIONS

The chosen subscription is invoiced in accordance with the current rates mentioned in the Special Conditions in the contracts. The price of the subscription must be paid in full by the Partner Agency upon subscription. The Partner Agency can also sign an automatic transfer request to spread out the payments, which will then be due monthly, on the 1st of each month. Any late payment of more than 30 days may result in a penalty of 10% per month on the remaining amounts due, as well as immediate suspension of the services provided.

4. OPENING OF ACCESS TO THE SERVICE

The administration interface is accessible immediately after the creation of the PRO ACCOUNT by the Partner Agency. The partner agency's showcase will be visible on the site as soon as its content is validated by Agenz. The purpose of this validation is to verify the quality and veracity of the content inserted. If you subscribe to an ESSENTIAL or PREMIUM subscription, the services will be accessible upon receipt of the corresponding payment by Agenz.

5. VISIBILITY

Agenz is committed to giving visibility to any partner agency on the key pages of the site, with;

- A digital showcase with its own URL page including a description of the agency, a profile photo, a cover photo, a contact form, the telephone number and the email address of the agency.
- Recent sales from the partner agency
- A sheet for each property sold with a contact form and a link to the agency's window.
- Rental sales announcements from the agency on the dedicated section of the site.
The partner real estate agency must integrate quality, commercially oriented content into its showcase. Agenz reserves the right to delete any content deemed inappropriate or comparable to false advertising.

6. PUBLICATION CHARTER FOR GOODS SOLD

A property is considered to be sold on the Agenz website from the moment the compromise or promise of sale has been signed. A sold item creation form can only allow one item to be declared sold. A sold property will be visible on the Agenz platform if it is recent (last 24 months). It is important for the Partner Agency to add a property to its interface as soon as it has been sold. Indeed, the goods sold are the basis of the visibility algorithm of the Agenz site. This algorithm recommends relevant real estate professionals to individual sellers on the different pages of the site (price page, estimate result page). The higher the number of goods sold the Partner Agency has, the more likely it is to be visible on these pages, and the more likely it is that its sold goods will be relevant to the search of the individual seller. Any photograph must represent only the property sold:

- Logos are not allowed in the locations provided for photographs
- Adding a logo to a photograph is not permitted
- Banners, comments, phone numbers, URLs, or any other elements are not allowed on photos
- Photos must not include a natural person
In the event of non-compliance with the conditions mentioned above, Agenz reserves the right to withdraw or suspend from the site a good sold within the Partner Agency's Professional Space at any time, without notice, without compensation, therefore that it could be a duplicate or a false property sold, which the partner real estate agency accepts.

7. ADS PUBLICATION CHARTER

For each sale or rental offer, Agenz encourages the partner agency to add High Definition photos of the property, in sufficient numbers to offer a complete view of the characteristics, qualities and possible defects of the property presented, because it is one of the first criteria of attractiveness for the individual, when previewing the property: an offer which includes several good quality photos will be consulted much more by Internet users, in comparison to a property with an insufficient number of photos or mediocre quality. Furthermore: Any photograph must represent only the property presented.

- Logos are not allowed in the locations provided for photographs
- Adding a logo to a photograph is not permitted
- Banners, comments, phone numbers, URLs, or any other elements are not allowed on photos
- Photos must not include a natural person
In the event of non-compliance with the conditions mentioned above, Agenz reserves the right to withdraw or suspend the advertisement from the site and within the Professional Space of the partner real estate agency at any time, without notice, and without compensation. . Agenz also reserves the right to delete an advertisement if it is likely to be a duplicate or a false advertisement, misleading advertising, contains an inaccurate or imprecise location, or more generally false information, which the Partner agency accepts.

8. REAL ESTATE PROJECTS DETECTED ON AGENZ.MA

For each sale or rental offer, Agenz encourages the partner agency to add High Definition photos of the property, in sufficient numbers to offer a complete view of the characteristics, qualities and possible defects of the property presented, because it is one of the first criteria of attractiveness for the individual, when previewing the property: an offer which includes several good quality photos will be consulted much more by Internet users, in comparison to a property with an insufficient number of photos or mediocre quality. Furthermore: Any photograph must represent only the property presented.

- Logos are not allowed in the locations provided for photographs
- Adding a logo to a photograph is not permitted
- Banners, comments, phone numbers, URLs, or any other elements are not allowed on photos
- Photos must not include a natural person
In the event of non-compliance with the conditions mentioned above, Agenz reserves the right to withdraw or suspend the advertisement from the site and within the Professional Space of the partner real estate agency at any time, without notice, and without compensation. . Agenz also reserves the right to delete an advertisement if it is likely to be a duplicate or a false advertisement, misleading advertising, contains an inaccurate or imprecise location, or more generally false information, which the Partner agency accepts.

9. DURATION OF SUBSCRIPTIONS AND TERMINATION

Essential and Premium Subscriptions are concluded for a period of one year from the date of signature. The Pro Account may be deleted at any time at the sole discretion of either party. The contract, regardless of its duration, is a tacit renewal contract, and will therefore be automatically renewed on the expiry date of this contract. The Party wishing to terminate this agreement must first send a letter with acknowledgment of receipt to notify its co-contractor of its desire to terminate this agreement. From now on, the Parties waive any compensation in the event of termination of the contract in application of this article.

10. USE OF DATA

Agenz undertakes to only use the data on goods sold and advertisements communicated by the Partner Agency as part of its valuation activity or to give visibility to the Partner Agency. Agenz undertakes not to communicate them to any third party or commercial partner. In the case of personal data inserted in the Partner Agency window, you can contact contact@agenz.ma to exercise your rights of access, rectification and opposition in accordance with the provisions of law 09-08.

11. EXECUTION IN GOOD FAITH

The Parties undertake to execute this agreement in good faith, as such they undertake to inform the other Party when, in the context of the execution of this agreement, one or the other of them is faced with a difficulty or a dispute.

12. CONFIDENTIALITY

The Parties guarantee the confidentiality of the information and documents communicated to them, by any means or medium whatsoever, within the framework of this contract. The Parties guarantee confidentiality of data collected from customers with regard to unauthorized third parties.