1. PURPOSE
These General Terms and Conditions govern the terms of use of the professional account referred to as “COMPTE PRO,” as well as the ESSENTIEL and PREMIUM subscriptions on the platform www.agenz.ma. The content of the services offered to the Partner Agency is defined in the specific conditions above.
2. COMPTE PRO
Any Partner Real Estate Agency must, prior to any use of the Services, create a free COMPTE PRO account allowing the establishment of a dedicated showcase on the Site. This account notably offers the possibility of publishing an unlimited number of real estate listings on the platform.
Within the framework of the use of the free COMPTE PRO, it is expressly agreed that the contact number displayed on the published listings shall be that of the real estate agent IA ZAINA, acting on behalf of AGENZ. Consequently, any contact or communication generated from a listing published through the COMPTE PRO shall be considered, in accordance with Article 6.4 of these General Terms and Conditions of Use, as a buyer belonging to AGENZ within the framework of an inter-agency operation.
AGENZ reserves the right to modify, at any time and in accordance with the commercial offer in force, the nature and scope of the free services accessible through the COMPTE PRO. It may also, at its sole discretion, suspend or delete a COMPTE PRO in the event of a breach of these General Terms and Conditions of Use, and/or remove any showcase published on the Site.
Any Partner Agency holding a COMPTE PRO retains the possibility to subscribe at any time to an ESSENTIEL or PREMIUM subscription. It is expressly stated that the content, functionalities, and advantages included in these subscriptions are those presented by the AGENZ commercial representative at the time of subscription and may vary depending on the commercial offer in force. The services will be updated and made accessible as soon as the said subscription is validated, in accordance with the provisions of Article 4 below.
3. PRICE OF ESSENTIEL AND PREMIUM SUBSCRIPTIONS
The chosen subscription is invoiced in accordance with the applicable rates mentioned in the specific contractual conditions. The price of the subscription must be paid in full by the Partner Agency upon subscription. The Partner Agency may also sign a standing transfer authorization to spread the payments, which will then be due monthly, on the first day of each month.
Any delay in payment exceeding thirty days may give rise to a penalty of ten percent per month on the remaining amounts due, as well as the immediate suspension of the services provided.
4. OPENING OF ACCESS TO THE SERVICE
The administration interface is accessible immediately after the creation of the COMPTE PRO by the Partner Agency. The Partner Agency’s showcase will be visible on the Site once its content has been validated by AGENZ. This validation aims to verify the quality and accuracy of the content entered.
In the case of a subscription to an ESSENTIEL or PREMIUM plan, the services shall become accessible upon receipt of the corresponding payment by AGENZ.
5. VISIBILITY
AGENZ undertakes to provide visibility to every Partner Agency on the key pages of the Site, including a digital showcase with a dedicated URL page containing a description of the agency, a profile photo, a cover photo, a contact form, the agency’s telephone number, and email address. The Partner Agency’s recent sales, a record for each sold property containing a contact form and a link to the agency’s showcase, as well as the agency’s sales or rental listings in the dedicated section of the Site, shall also be visible.
The Partner Real Estate Agency must include quality content with commercial intent on its showcase. AGENZ reserves the right to remove any content deemed inappropriate or comparable to misleading advertising.
6. PUBLICATION POLICY FOR SOLD PROPERTIES
A property is considered a sold property on the AGENZ website from the moment the preliminary sale agreement or the promise of sale has been signed. A sold-property creation form may only be used to declare one sold property.
A sold property shall be visible on the AGENZ platform if it is recent, meaning within the last twenty-four months. It is important for the Partner Agency to add a property to its interface as soon as it has been sold. Sold properties constitute the foundation of the AGENZ website’s visibility algorithm. This algorithm recommends relevant real estate professionals to private sellers on various pages of the site, such as the price page and the estimation results page. The higher the number of sold properties of the Partner Agency, the greater the chances of visibility on these pages and the higher the relevance of its sold properties to private sellers’ searches.
Each photograph must represent only the sold property. Logos are not authorized in the spaces reserved for photographs. The addition of a logo on a photograph is not authorized. Banners, comments, telephone numbers, URLs, or any other elements are not authorized on photographs. The photographs must not feature any physical person.
In the event of non-compliance with the conditions mentioned above, AGENZ reserves the right to remove or suspend the sold property from the Site and from the Partner Agency’s Professional Space at any time, without notice and without compensation, as soon as it is likely to be a duplicate or a false sold property, which the Partner Real Estate Agency expressly accepts.
7. PUBLICATION POLICY FOR LISTINGS
For each sale or rental offer, AGENZ encourages the Partner Agency to add High-Definition photographs of the property, in sufficient number to provide a complete view of the characteristics, qualities, and possible defects of the property presented, as this is one of the main criteria of attractiveness for private individuals when previewing a property. A listing that includes several high-quality photographs will be viewed much more frequently by internet users than a property with an insufficient number or poor-quality photographs.
Each photograph must represent only the property presented. Logos are not authorized in the spaces reserved for photographs. The addition of a logo on a photograph is not authorized. Banners, comments, telephone numbers, URLs, or any other elements are not authorized on photographs. The photographs must not feature any physical person.
In the event of non-compliance with the above conditions, AGENZ reserves the right to remove or suspend the listing from the Site and from the Partner Real Estate Agency’s Professional Space at any time, without notice and without compensation. AGENZ also reserves the right to delete a listing as soon as it appears to be a duplicate or a false listing, misleading advertising, containing inaccurate or imprecise location information, or more generally false information, which the Partner Agency accepts.
Any listing published on the website agenz.ma is valid for a maximum period of one year from the date of its last update (hereinafter referred to as “Refresh”). At the end of this period, the listing shall be automatically deactivated, may no longer be modified by its author, and shall cease to be published on the Site.
The User acknowledges that it is his or her responsibility to proceed, where applicable, with the regular updating of his or her listing in order to extend its publication duration under the conditions set out herein.
8. REAL ESTATE PROJECTS DETECTED ON AGENZ.MA
For each sale or rental offer, AGENZ encourages the Partner Agency to add High-Definition photographs of the property, in sufficient number to provide a complete view of the characteristics, qualities, and possible defects of the property presented, as this is one of the main criteria of attractiveness for private individuals when previewing a property. A listing that includes several high-quality photographs will be viewed much more frequently by internet users than a property with an insufficient number or poor-quality photographs.
Each photograph must represent only the property presented. Logos are not authorized in the spaces reserved for photographs. The addition of a logo on a photograph is not authorized. Banners, comments, telephone numbers, URLs, or any other elements are not authorized on photographs. The photographs must not feature any physical person.
In the event of non-compliance with the conditions mentioned above, AGENZ reserves the right to remove or suspend the listing from the Site and from the Partner Real Estate Agency’s Professional Space at any time, without notice and without compensation. AGENZ also reserves the right to delete a listing as soon as it appears to be a duplicate or a false listing, misleading advertising, containing inaccurate or imprecise location information, or more generally false information, which the Partner Agency accepts.
9. DURATION OF SUBSCRIPTIONS AND TERMINATION
The ESSENTIEL and PREMIUM Subscriptions are entered into for a period of one year from the date of signature. The COMPTE PRO may be deleted at any time at the sole discretion of either of the Parties. The contract, regardless of its duration, is a tacitly renewable contract and shall therefore automatically renew on the expiry date of this agreement. The Party wishing to terminate this agreement must first send a registered letter with acknowledgment of receipt to notify its co-contractor of its intention to terminate this agreement. The Parties hereby waive any claim to compensation in the event of termination of the contract pursuant to this article.
10. USE OF DATA
AGENZ undertakes to use the data of sold properties and listings provided by the Partner Agency only within the scope of its valuation activity or to provide visibility to the Partner Agency. AGENZ undertakes not to disclose them to any third party or commercial partner. In the case of personal data inserted in the Partner Agency’s showcase, you may contact contact@agenz.ma to exercise your rights of access, rectification, and objection in accordance with the provisions of Law 09-08.
12. CONFIDENTIALITY
The Parties guarantee the confidentiality of the information and documents communicated to them, by any means or medium whatsoever, within the framework of this contract. The Parties also guarantee the confidentiality of the data collected from clients with regard to unauthorized third parties.